Assistance Center
Here you can find answers to frequently asked questions
Main
What is the matrix-revo.com?
matrix-revo.com is an asset management company. Created by a group of specialists in the field of digital assets and high-performance virtual businesses, it aims to invest funds in the best places to obtain benefits.
Our job is to deliver the funds to specialists in the field of investments, we are in charge of selecting the best resources and strategies to get the most out of it.
The profits obtained are divided between the clients, the traders, the company and an insurance fund to be able to replace any small losses obtained. This way it is a win-win cooperation for everyone.
Who is on the company's team?
The development of the platform was initiated in late 2022, early 2023. by an Australian businessman and CEO of matrix-revo.com, Cameron John Johnson, originally from Australia.
Cameron John Johnson graduated from Boston University and held leading positions in prestigious companies such as Autodesk and Microsoft. Cameron John Johnson has extensive experience in organizing teams for startups, as well as an experienced Risk Management specialist.
The company's CTO, Matteo Alzamora, is an experienced Back End developer with many years of experience. He has worked in senior IT positions of well-known companies such as Valve, Electronic Arts and Gopro.
Matteo graduated from Melbourne University, received a master's degree and now teaches applied programming at several universities in Australia. He was the founder of several successful cryptocurrency startups.
Owen Anthony Walters, The company's CFO is a very experienced and successful financier who has led several companies to financial success after a long downtime. Studied at Imperial College of London. He held a senior position at the Commonwealth Bank of Australia.
The company's CMO, Valentina Clohe, from Perth, Australia, graduated from Sydney University. Valentina has worked for companies such as Visa and the Australian mobile operator Telstra. Has extensive experience in running large-scale advertising companies.
Head of HR, Yassin Mello. He worked for Amazon and AT&T, well-known American companies. Since 2020, he has been in Australia and works at the matrix-revo.com. Yassin is an experienced HR specialist who has hired more than 1,500 people (ranging from basic staff to top managers) for various companies
How was the company created?
At the end of 2022, the CEO of the matrix-revo.com, Cameron John Johnson, decides to create his own cryptocurrency startup project, matrix-revo.com.
In the Early 2023, more than 80% of the company's current staff was formed by Cameron John Johnson, since the Early 2023, the company has been successfully operating with funds from private investors and the company's own funds without any loss of productivity.
What should I do if I do not know how to perform a certain action?
The most efficient and fastest way to solve any problem or question is by contacting our Customer Service on telegram, We are ready to help you 24 hours a day, 7 days a week.
Basic Details
What is the minimum deposit and withdrawal amount at matrix-revo.com?
The minimum deposit amount is:
• $50.
The minimum withdrawal amount is:
• $20 in BTC And ETH while $5 in other crypto currencies.
All payment methods maintain a stable value on matrix-revo.com, The amount of USD in cryptocurrency that you recharge will always maintain the same value in USD regardless of price changes in external markets, the amount of USD in cryptocurrency that you withdraw will arrive in your wallet with the same value of USD withdrawn.
How long will it take for my deposit or withdrawal to be credited?
Our system works automatically, the deposit will be reflected in your account in just a few minutes.
Withdrawals are processed instantly, they will reach your wallet in 1 minute, although please note that withdrawal requests may take up to 48 hours in special cases.
Is there any commission for depositing or withdrawing?
We do not charge withdrawal or deposit fees, the fees are paid by the company, this may change in the future when new payment methods are added that have a higher network fee.
What investment packages does the company offer?
Our investment Packages are adapted for all types of investors, you can earn a lifetime income of up to 2.5% daily depending on the amount of your investment.
• Gold Package : 1.5% daily profit forever, you can invest from only $50 to a maximum of $2,500. You receive the profits every 24 hours at the same time you created the deposit.
• Diamond Package : 2% daily profit forever, you can invest from only $2,501 to a maximum of $10,000. You receive the profits every 24 hours at the same time you created the deposit.
• Partner Package : 2.5% daily profit forever, you can invest from only $10,001 to a maximum of $100,000. You receive the profits every 24 hours at the same time you created the deposit.
Can I withdraw my deposit at any time?
Yes, you can cancel your deposit in the dashboard and then withdraw it instantly, When you cancel the deposit a 10% fee will be deducted, that fee that the company charges to cancel the deposit is used to pay for the referral system, commissions, salaries, maintenance expenses and anything that is needed, in addition to part of it being the rate that the company charges users for the services it offers.
What can I earn if I share my referral link with my friends and family?
We offer a 3 level deep referral system, you can get a percentage of the deposit or rollover that your partner makes in our company, at LV1 you get 7% of the recharged amount, at LV2 you get 2% of the recharged amount, at LV3 you get 1% of the recharged amount.
Do I need to have an active deposit to receive referral income?
No, you do not need to have a deposit in your account, when your partner makes a deposit you will automatically earn a profit and can withdraw it.
Settings
How many accounts can I register?
You can register a maximum 1 account, our team carefully monitors attempts to abuse our system, Any attempt at deception may result in suspension of your account and related accounts.
Is additional security available for my account?
You can enable 2FA (two-factor authentication) protection in your account settings, this will provide additional security to your account. You should keep your password in a safe place because there is no way to recover it if it is lost.
How can I change my password?
Go to the settings page in the dashboard. Enter your current password and set a new one. New password will be applied immediately.
How can I recover my password?
Click forgot password , enter your register e-mail and you'll receive your account information.
How can I change my Wallet address?
Go to the "Profile" page in the dashboard.